All Systems Operational

Scheduled Maintenance

PAPI API Feature Improvements Oct 21, 2026 06:00-07:00 BST

Update - The feature improvement deployment for papi.conferma.com, originally planned for Tuesday, 20 October at 06:00 BST, has been rescheduled to Wednesday, 21 October at 06:00 BST due to unforeseen circumstances.

No service impact is expected. If you have any questions or concerns, please contact a member of the Conferma team.
Oct 19, 2026 - 09:30 BST
Scheduled - We will be implementing feature improvements to the papi.conferma.com API on Wedsnesday, 21 October at 06:00 BST.
No service impact is expected as a result of this change. However, if you have any questions or concerns, please contact a member of the Conferma team for further information.
Oct 16, 2026 - 07:34 BST

Oct 19, 2026

External Incident Awareness - Airplus Deployment Failures
Resolved - The issue affecting AirPlus deployments has now been resolved.

Between approximately 10:00 BST and 11:20 BST, some customers may have experienced errors when submitting requests via the AirPlus Virtual Card service. The issue was identified as being with the external provider and has since been addressed.

Services have been operating normally following the resolution, and we continue to monitor the situation closely.
Oct 19, 13:56 BST
Investigating - Please be aware that we are current seeing failures impacting Airplus deployments.

We are currently investigating an issue affecting requests to the AirPlus Virtual Card service. Some customers may experience errors when submitting requests.

Our teams are actively working with the provider to identify the cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.
Oct 19, 10:26 BST

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

Inbound File Transfer Failures to ftps.conferma.com
Resolved - The issue affecting inbound file transfers to ftps.conferma.com has been resolved.

Corrective actions have been implemented and, following an extended period of monitoring, file transfers are operating normally with no further issues observed.

Customers who experienced transfer failures during the incident window should retry any previously unsuccessful submissions. If issues persist, please contact Conferma Support.
Oct 16, 14:41 BST
Monitoring - We have implemented corrective actions for an issue affecting inbound file transfers to ftps.conferma.com and are currently monitoring the service.

Customers who experienced FTPS transfer failures since the early hours of 16 October 2026 are advised to retry any unsuccessful file submissions.

If you continue to experience transfer failures after retrying, please contact Conferma Support.

We will provide a further update once monitoring is complete.
Oct 16, 08:33 BST

Oct 15, 2026

No incidents reported.

Oct 14, 2026

Deployment failures for Visa VPA API
Resolved - This incident has been resolved.
Oct 14, 00:58 BST
Investigating - We are currently investigating an issue affecting deployments via the Visa VPA API, which is resulting in deployment failures.
Our teams are actively working to identify the root cause and restore normal service as quickly as possible.
We will provide a further update as soon as more information becomes available.
We apologise for any inconvenience caused and appreciate your patience while we investigate.
Oct 13, 19:06 BST

Oct 13, 2026

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Transaction File Import Delays
Resolved - The delay affecting the processing of imported transaction data files has now been resolved, and normal processing has resumed.

We apologise for any inconvenience caused and appreciate your patience while our teams investigated and resolved the issue.
Oct 9, 07:22 BST
Monitoring - We are currently experiencing a delay in the processing of imported transaction data files.

Our teams are actively investigating and working to restore normal processing.

We apologise for any inconvenience this may cause and will provide a further update once processing has completed.
Oct 8, 07:10 BST

Oct 8, 2026

Oct 7, 2026

No incidents reported.

Oct 6, 2026

Transaction File Import Delays
Resolved - The delay affecting the processing of imported transaction data files has now been resolved, and processing has returned to normal.

We apologise for any inconvenience caused and thank you for your patience while our teams worked to resolve the issue.
Oct 6, 07:37 BST
Monitoring - We are currently experiencing a delay in the processing of imported transaction data files.

Our teams are actively investigating and working to restore normal processing.

We apologise for any inconvenience this may cause and will provide a further update once processing has completed.
Oct 6, 07:02 BST

Oct 5, 2026

No incidents reported.

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