All Systems Operational
Past Incidents
Nov 11, 2026
Resolved -
Transaction file processing has now completed successfully, and all delayed transaction data has been processed.
Nov 11, 11:29 GMT
Nov 11, 11:29 GMT
Monitoring -
We are currently experiencing a delay in the processing of transaction data due to transaction files not yet being received.
Our teams are actively investigating and working to restore normal processing.
We apologise for any inconvenience this may cause and will provide a further update once processing has completed.
Nov 11, 07:55 GMT
Our teams are actively investigating and working to restore normal processing.
We apologise for any inconvenience this may cause and will provide a further update once processing has completed.
Nov 11, 07:55 GMT
Resolved -
Following a 24-hour period of heightened monitoring, we can confirm a 100% successful deployment rate for the VISA VPA API deployment method, with no further impact observed.
As a result, this incident is now considered resolved. Root cause investigation remains ongoing, and a full RCA will be shared with the relevant stakeholders within 5 business days. We will continue to review all available data to fully understand the contributing factors and identify any preventative actions required.
Nov 11, 09:29 GMT
As a result, this incident is now considered resolved. Root cause investigation remains ongoing, and a full RCA will be shared with the relevant stakeholders within 5 business days. We will continue to review all available data to fully understand the contributing factors and identify any preventative actions required.
Nov 11, 09:29 GMT
Monitoring -
Service has recovered and no further impact is currently being observed.
Root cause investigation is ongoing, and we have entered a period of heightened monitoring to ensure continued stability and performance.
Nov 10, 08:52 GMT
Root cause investigation is ongoing, and we have entered a period of heightened monitoring to ensure continued stability and performance.
Nov 10, 08:52 GMT
Update -
Investigation of this issue remains ongoing. Conferma, Visa, and other relevant stakeholders continue to work collaboratively to determine the root cause and identify a resolution. At this time, the underlying cause has not yet been confirmed, but all parties remain actively engaged. Further updates will be provided as additional information becomes available.
Nov 10, 08:19 GMT
Nov 10, 08:19 GMT
Investigating -
Please be aware that we are currently experiencing failures affecting Visa VPA API deployments. Conferma and Visa are actively investigating the issue and working together to identify the cause. We appreciate your patience while this investigation is ongoing and will provide further updates as more information becomes available.
Nov 9, 22:22 GMT
Nov 9, 22:22 GMT
Nov 10, 2026
Nov 9, 2026
Completed -
The scheduled maintenance has been completed.
Nov 9, 06:00 GMT
Nov 9, 06:00 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 05:00 GMT
Nov 9, 05:00 GMT
Scheduled -
Start: 09 November 2026, 06:00 CET (05:00 UTC)
End: 09 November 2026, 07:00 CET (06:00 UTC)
Impact: Degraded Performance
Our third-party issuer, AirPlus, has advised of scheduled maintenance to their Virtual Cards platform.
During the maintenance window, customers may experience brief disruptions or delays of up to 30 minutes when generating AirPlus Virtual Card account numbers (CPNs). Transaction authorisation and all other authorisation system interfaces are expected to remain fully operational.
This maintenance is being performed by AirPlus and is outside of Conferma's direct control.
Nov 6, 14:10 GMT
End: 09 November 2026, 07:00 CET (06:00 UTC)
Impact: Degraded Performance
Our third-party issuer, AirPlus, has advised of scheduled maintenance to their Virtual Cards platform.
During the maintenance window, customers may experience brief disruptions or delays of up to 30 minutes when generating AirPlus Virtual Card account numbers (CPNs). Transaction authorisation and all other authorisation system interfaces are expected to remain fully operational.
This maintenance is being performed by AirPlus and is outside of Conferma's direct control.
Nov 6, 14:10 GMT
Nov 8, 2026
No incidents reported.
Nov 7, 2026
No incidents reported.
Nov 6, 2026
No incidents reported.
Nov 5, 2026
Resolved -
The issue impacting WEX deployments has now been resolved, the issue was identified as being with the external provider and has been addressed.
Services have been operating normally following the resolution, and we continue to monitor the situation closely.
Nov 5, 19:36 GMT
Services have been operating normally following the resolution, and we continue to monitor the situation closely.
Nov 5, 19:36 GMT
Update -
We are continuing to work on a fix for this issue.
Nov 5, 14:55 GMT
Nov 5, 14:55 GMT
Identified -
Please be aware that we are current seeing failures impacting Wex deployments.
Conferma has reported the impact to Wex and we await their investigation.
Updates will be shared as they become available.
Nov 5, 14:55 GMT
Conferma has reported the impact to Wex and we await their investigation.
Updates will be shared as they become available.
Nov 5, 14:55 GMT
Resolved -
We are pleased to confirm that the delay affecting the processing of imported transaction data files has now been resolved and normal processing has resumed.
We apologize for any inconvenience caused and thank you for your patience while we worked to resolve the issue.
Nov 5, 19:13 GMT
We apologize for any inconvenience caused and thank you for your patience while we worked to resolve the issue.
Nov 5, 19:13 GMT
Monitoring -
We are currently experiencing a delay in the processing of imported transaction data files.
Our teams are actively investigating and working to restore normal processing.
We apologise for any inconvenience this may cause and will provide a further update once processing has completed.
Nov 5, 06:58 GMT
Our teams are actively investigating and working to restore normal processing.
We apologise for any inconvenience this may cause and will provide a further update once processing has completed.
Nov 5, 06:58 GMT
Nov 4, 2026
Resolved -
We are pleased to confirm that the delay affecting the processing of imported transaction data files has now been resolved and normal processing has resumed.
We apologise for any inconvenience caused and thank you for your patience while we worked to resolve the issue.
Nov 4, 08:06 GMT
We apologise for any inconvenience caused and thank you for your patience while we worked to resolve the issue.
Nov 4, 08:06 GMT
Monitoring -
We are currently experiencing a delay in the processing of imported transaction data files.
Our teams are actively investigating and working to restore normal processing.
We apologise for any inconvenience this may cause and will provide a further update once processing has completed.
Nov 4, 07:09 GMT
Our teams are actively investigating and working to restore normal processing.
We apologise for any inconvenience this may cause and will provide a further update once processing has completed.
Nov 4, 07:09 GMT
Nov 3, 2026
Resolved -
Imported transaction data file processing has now returned to normal, and all delayed files have been successfully processed.
We apologise for any inconvenience caused during this incident and thank you for your patience while our teams investigated and resolved the issue.
Nov 3, 10:49 GMT
We apologise for any inconvenience caused during this incident and thank you for your patience while our teams investigated and resolved the issue.
Nov 3, 10:49 GMT
Monitoring -
We are currently experiencing a delay in the processing of imported transaction data files.
Our teams are actively investigating and working to restore normal processing.
We apologise for any inconvenience this may cause and will provide a further update once processing has completed.
Nov 3, 06:58 GMT
Our teams are actively investigating and working to restore normal processing.
We apologise for any inconvenience this may cause and will provide a further update once processing has completed.
Nov 3, 06:58 GMT
Nov 2, 2026
No incidents reported.
Nov 1, 2026
No incidents reported.
Oct 31, 2026
No incidents reported.
Oct 30, 2026
No incidents reported.
Oct 29, 2026
Resolved -
The issue impacting WEX deployments has now been resolved, and services have recovered.
If you continue to experience any issues, please raise a case through the usual support channels.
An internal investigation is currently underway to determine the root cause of the disruption.
Oct 29, 14:23 GMT
If you continue to experience any issues, please raise a case through the usual support channels.
An internal investigation is currently underway to determine the root cause of the disruption.
Oct 29, 14:23 GMT
Investigating -
Please be aware that we are currently seeing failures impacting WEX deployments.
Conferma has reported the impact to WEX and we await their investigation.
Updates will be shared as they become available.
Oct 29, 14:05 GMT
Conferma has reported the impact to WEX and we await their investigation.
Updates will be shared as they become available.
Oct 29, 14:05 GMT
Resolved -
Imported transaction data file processing has now returned to normal, and all delayed files have been successfully processed.
We apologise for any inconvenience caused during this incident and thank you for your patience while our teams investigated and resolved the issue.
No components were affected by this incident.
Oct 29, 08:40 GMT
We apologise for any inconvenience caused during this incident and thank you for your patience while our teams investigated and resolved the issue.
No components were affected by this incident.
Oct 29, 08:40 GMT
Monitoring -
We are currently experiencing a delay in the processing of imported transaction data files.
Our teams are actively investigating and working to restore normal processing.
We apologise for any inconvenience this may cause and will provide a further update once processing has completed.
Oct 29, 07:01 GMT
Our teams are actively investigating and working to restore normal processing.
We apologise for any inconvenience this may cause and will provide a further update once processing has completed.
Oct 29, 07:01 GMT
Oct 28, 2026
Resolved -
MasterCard have been engaged and we have observed no further deployment failures related to this issue.
Oct 28, 18:30 GMT
Oct 28, 18:30 GMT
Monitoring -
We are aware of an issue that could be impacting your experience when using
MasterCard Deployments
Our teams are actively investigating and working to restore service as soon as
possible.
Our apologies for any inconvenience this may have caused.
Oct 28, 17:45 GMT
MasterCard Deployments
Our teams are actively investigating and working to restore service as soon as
possible.
Our apologies for any inconvenience this may have caused.
Oct 28, 17:45 GMT