All Systems Operational
Scheduled Maintenance
AirPlus Scheduled Maintenance Nov 9, 2026 05:00-06:00 GMT
Start: 09 November 2026, 06:00 CET (05:00 UTC)
End: 09 November 2026, 07:00 CET (06:00 UTC)
Impact: Degraded Performance
Our third-party issuer, AirPlus, has advised of scheduled maintenance to their Virtual Cards platform.
During the maintenance window, customers may experience brief disruptions or delays of up to 30 minutes when generating AirPlus Virtual Card account numbers (CPNs). Transaction authorisation and all other authorisation system interfaces are expected to remain fully operational.
This maintenance is being performed by AirPlus and is outside of Conferma's direct control.
Posted on Nov 06, 2026 - 14:10 GMT
End: 09 November 2026, 07:00 CET (06:00 UTC)
Impact: Degraded Performance
Our third-party issuer, AirPlus, has advised of scheduled maintenance to their Virtual Cards platform.
During the maintenance window, customers may experience brief disruptions or delays of up to 30 minutes when generating AirPlus Virtual Card account numbers (CPNs). Transaction authorisation and all other authorisation system interfaces are expected to remain fully operational.
This maintenance is being performed by AirPlus and is outside of Conferma's direct control.
Posted on Nov 06, 2026 - 14:10 GMT
Past Incidents
Nov 6, 2026
No incidents reported today.
Nov 5, 2026
Resolved -
The issue impacting WEX deployments has now been resolved, the issue was identified as being with the external provider and has been addressed.
Services have been operating normally following the resolution, and we continue to monitor the situation closely.
Nov 5, 19:36 GMT
Services have been operating normally following the resolution, and we continue to monitor the situation closely.
Nov 5, 19:36 GMT
Update -
We are continuing to work on a fix for this issue.
Nov 5, 14:55 GMT
Nov 5, 14:55 GMT
Identified -
Please be aware that we are current seeing failures impacting Wex deployments.
Conferma has reported the impact to Wex and we await their investigation.
Updates will be shared as they become available.
Nov 5, 14:55 GMT
Conferma has reported the impact to Wex and we await their investigation.
Updates will be shared as they become available.
Nov 5, 14:55 GMT
Resolved -
We are pleased to confirm that the delay affecting the processing of imported transaction data files has now been resolved and normal processing has resumed.
We apologize for any inconvenience caused and thank you for your patience while we worked to resolve the issue.
Nov 5, 19:13 GMT
We apologize for any inconvenience caused and thank you for your patience while we worked to resolve the issue.
Nov 5, 19:13 GMT
Monitoring -
We are currently experiencing a delay in the processing of imported transaction data files.
Our teams are actively investigating and working to restore normal processing.
We apologise for any inconvenience this may cause and will provide a further update once processing has completed.
Nov 5, 06:58 GMT
Our teams are actively investigating and working to restore normal processing.
We apologise for any inconvenience this may cause and will provide a further update once processing has completed.
Nov 5, 06:58 GMT
Nov 4, 2026
Resolved -
We are pleased to confirm that the delay affecting the processing of imported transaction data files has now been resolved and normal processing has resumed.
We apologise for any inconvenience caused and thank you for your patience while we worked to resolve the issue.
Nov 4, 08:06 GMT
We apologise for any inconvenience caused and thank you for your patience while we worked to resolve the issue.
Nov 4, 08:06 GMT
Monitoring -
We are currently experiencing a delay in the processing of imported transaction data files.
Our teams are actively investigating and working to restore normal processing.
We apologise for any inconvenience this may cause and will provide a further update once processing has completed.
Nov 4, 07:09 GMT
Our teams are actively investigating and working to restore normal processing.
We apologise for any inconvenience this may cause and will provide a further update once processing has completed.
Nov 4, 07:09 GMT
Nov 3, 2026
Resolved -
Imported transaction data file processing has now returned to normal, and all delayed files have been successfully processed.
We apologise for any inconvenience caused during this incident and thank you for your patience while our teams investigated and resolved the issue.
Nov 3, 10:49 GMT
We apologise for any inconvenience caused during this incident and thank you for your patience while our teams investigated and resolved the issue.
Nov 3, 10:49 GMT
Monitoring -
We are currently experiencing a delay in the processing of imported transaction data files.
Our teams are actively investigating and working to restore normal processing.
We apologise for any inconvenience this may cause and will provide a further update once processing has completed.
Nov 3, 06:58 GMT
Our teams are actively investigating and working to restore normal processing.
We apologise for any inconvenience this may cause and will provide a further update once processing has completed.
Nov 3, 06:58 GMT
Nov 2, 2026
No incidents reported.
Nov 1, 2026
No incidents reported.
Oct 31, 2026
No incidents reported.
Oct 30, 2026
No incidents reported.
Oct 29, 2026
Resolved -
The issue impacting WEX deployments has now been resolved, and services have recovered.
If you continue to experience any issues, please raise a case through the usual support channels.
An internal investigation is currently underway to determine the root cause of the disruption.
Oct 29, 14:23 GMT
If you continue to experience any issues, please raise a case through the usual support channels.
An internal investigation is currently underway to determine the root cause of the disruption.
Oct 29, 14:23 GMT
Investigating -
Please be aware that we are currently seeing failures impacting WEX deployments.
Conferma has reported the impact to WEX and we await their investigation.
Updates will be shared as they become available.
Oct 29, 14:05 GMT
Conferma has reported the impact to WEX and we await their investigation.
Updates will be shared as they become available.
Oct 29, 14:05 GMT
Resolved -
Imported transaction data file processing has now returned to normal, and all delayed files have been successfully processed.
We apologise for any inconvenience caused during this incident and thank you for your patience while our teams investigated and resolved the issue.
No components were affected by this incident.
Oct 29, 08:40 GMT
We apologise for any inconvenience caused during this incident and thank you for your patience while our teams investigated and resolved the issue.
No components were affected by this incident.
Oct 29, 08:40 GMT
Monitoring -
We are currently experiencing a delay in the processing of imported transaction data files.
Our teams are actively investigating and working to restore normal processing.
We apologise for any inconvenience this may cause and will provide a further update once processing has completed.
Oct 29, 07:01 GMT
Our teams are actively investigating and working to restore normal processing.
We apologise for any inconvenience this may cause and will provide a further update once processing has completed.
Oct 29, 07:01 GMT
Oct 28, 2026
Resolved -
MasterCard have been engaged and we have observed no further deployment failures related to this issue.
Oct 28, 18:30 GMT
Oct 28, 18:30 GMT
Monitoring -
We are aware of an issue that could be impacting your experience when using
MasterCard Deployments
Our teams are actively investigating and working to restore service as soon as
possible.
Our apologies for any inconvenience this may have caused.
Oct 28, 17:45 GMT
MasterCard Deployments
Our teams are actively investigating and working to restore service as soon as
possible.
Our apologies for any inconvenience this may have caused.
Oct 28, 17:45 GMT
Oct 27, 2026
Completed -
The scheduled maintenance has been completed.
Oct 27, 07:00 GMT
Oct 27, 07:00 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 06:00 GMT
Oct 27, 06:00 GMT
Scheduled -
We will be implementing feature improvements to the papi.conferma.com API on Tuesday 27th October at 06:00 BST.
No service impact is expected as a result of this change. However, if you have any questions or concerns, please contact a member of the Conferma team for further information.
Oct 23, 08:58 BST
No service impact is expected as a result of this change. However, if you have any questions or concerns, please contact a member of the Conferma team for further information.
Oct 23, 08:58 BST
Oct 26, 2026
No incidents reported.
Oct 25, 2026
No incidents reported.
Oct 24, 2026
No incidents reported.
Oct 23, 2026
No incidents reported.