Resolved -
The incident has been fully resolved, service restored at 9:30 am, with a period of monitoring between 10am - 12pm (GMT today) 2.7.2025
Jul 2, 12:15 BST
Monitoring -
A fix has been applied, and we will move into monitoring.
Jul 2, 09:18 BST
Update -
We are continuing to investigate this issue.
Jul 2, 09:09 BST
Investigating -
We have been experiencing service disruption for a small number of users and update will follow shortly
Jul 2, 09:08 BST
Resolved -
Please be informed that the issue with the sending of Custom Data Field data to the issuing bank for Amadeus Deployments is now resolved.
Thank you for your patience while we restored the services and we apologise for the inconvenience caused.
Jun 26, 09:30 BST
Investigating -
Please be informed that we have noticed an issue with the sending of Custom Data Field data to the issuing bank for Amadeus Deployments.
Conferma technical teams have been invoked to restore the service.
Thank you for your patience while we restore the services and we apologise for the inconvenience caused.
Jun 24, 11:25 BST
Resolved -
This incident has been resolved.
Jun 24, 01:37 BST
Investigating -
Our OTP provider is experiencing SMS delivery delays and failures when sending messages to Metfone network in Cambodia. Their engineers are working with the carrier partner to resolve the issue.
Jun 23, 19:48 BST