Update - We are continuing to investigate this issue.
Aug 30, 2024 - 11:45 BST
Update - We are aware of an intermittent issue with deployments created in Hotel Booker. This is directly affecting bookings for Travelodge properties via our third party partner platform provider TravelFusion. The issue is causing the deployment status to change to 'failed with supplier'.
We are currently investigating with our partners and will provide an update once we identify the root cause.
Aug 30, 2024 - 10:34 BST
Update - We are continuing to investigate this issue.
Aug 29, 2024 - 18:51 BST
Investigating - We are aware of an intermittent issue when booking Travelodge via Hotel Booker this has been escalated to their technical teams and we will provide an update as soon as possible.
Aug 29, 2024 - 18:46 BST
Our card processing partner Thredd (GPS) has informed us that they will be conducting two scheduled maintenance's on Saturday 21st September 2024 from 16:00 and 18:00 GMT and Sunday 22nd September 2024 from 01:00 to 03:00 GMT.
There will be intermittent unavailability across all services during these times.
We apologise for any impact this may have on your operations.
Best regards, Nium Client Experience team Posted on
Aug 23, 2024 - 01:00 BST
Our card processing partner Thredd (GPS) has informed us that they will be conducting two scheduled maintenances on Saturday 21st September 2024 from 16:00 and 18:00 GMT and Sunday 22nd September 2024 from 01:00 to 03:00 GMT.
There will be intermittent unavailability across all services during these times.
We apologise for any impact this may have on your operations.
Best regards, Nium Client Experience team Posted on
Aug 23, 2024 - 01:01 BST
On September 22, 2024 from 3:00 a.m. to 7:00 a.m. CEST (UTC+2) maintenance work will take place on the Virtual Cards system.
This may cause CPN generation on the Virtual Cards system to be temporarily not available between 3:00 a.m. and 4:30 a.m. CEST (UTC+2). Posted on
Sep 15, 2024 - 06:56 BST
Resolved -
This incident has been resolved.
Sep 15, 06:53 BST
Investigating -
Planned Maintenance Notice Date and Time: 13 September 2023, 20:00 CT (14 September, 01:00 UTC) - 23:00 CT (14 September, 04:00 UTC)
Description: Mastercard teams will perform planned maintenance for Event Notifications. Impact Description: During the maintenance window, customers may experience an intermittent delay in Event Notifications for InControl for Commercial Payments (ICCP). There will be no impact to Virtual Card Number (VCN) create, update and delete request during this impact window.
Sep 12, 23:00 BST
Completed -
The scheduled maintenance has been completed.
Sep 8, 12:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 08:00 BST
Scheduled -
Dear API Partner,
There’s maintenance scheduled for APIs you have access to:
Access Online Transactions Card as a Service Corporate Credit Cards Corporate Statements Virtual Card Payments See the below details for more information.
What’s happening We will perform maintenance on our Corporate Cards APIs (listed above) in the following production environment:
Start date / time Sunday, September 8 at 2 a.m. CT End date / time Sunday, September 8 at 6 a.m. CT What to expect There is no action required from you prior to or during this maintenance activity; however, Corporate Cards API services may be intermittently unavailable while maintenance is occurring.
Please contact us if you have any questions about this maintenance.