Investigating - We are currently experiencing a delay in the processing of transaction data due to transaction files not yet being received.
Our teams are actively investigating and working to restore normal processing.
We apologise for any inconvenience this may cause and will provide a further update once the files have been received and processing has completed.
Sep 05, 2026 - 06:47 BST
Our teams are actively investigating and working to restore normal processing.
We apologise for any inconvenience this may cause and will provide a further update once the files have been received and processing has completed.
Sep 05, 2026 - 06:47 BST
Past Incidents
Sep 5, 2026
Unresolved incident: Transaction File Import Delays.
Sep 4, 2026
No incidents reported.
Sep 3, 2026
Resolved -
We are pleased to confirm that the delay affecting the processing of imported transaction data files has now been resolved.
All pending files have been processed successfully and transaction processing has returned to normal operation.
We apologise for any inconvenience caused and thank you for your patience while our teams investigated and resolved the issue.
Sep 3, 08:25 BST
All pending files have been processed successfully and transaction processing has returned to normal operation.
We apologise for any inconvenience caused and thank you for your patience while our teams investigated and resolved the issue.
Sep 3, 08:25 BST
Monitoring -
We are currently experiencing a delay in the processing of imported transaction data files.
Our teams are actively investigating and working to restore normal processing.
We apologise for any inconvenience this may cause and will provide a further update once processing has completed.
Sep 3, 07:49 BST
Our teams are actively investigating and working to restore normal processing.
We apologise for any inconvenience this may cause and will provide a further update once processing has completed.
Sep 3, 07:49 BST
Sep 2, 2026
Completed -
The scheduled maintenance has been completed.
Sep 2, 07:00 BST
Sep 2, 07:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 06:00 BST
Sep 2, 06:00 BST
Scheduled -
We will be implementing feature improvements to the papi.conferma.com API on Wednesday, 02 September at 06:00 GMT.
No service impact is expected as a result of this change. However, if you have any questions or concerns, please contact a member of the Conferma team for further information.
Aug 28, 13:19 BST
No service impact is expected as a result of this change. However, if you have any questions or concerns, please contact a member of the Conferma team for further information.
Aug 28, 13:19 BST
Sep 1, 2026
No incidents reported.
Aug 31, 2026
No incidents reported.
Aug 30, 2026
No incidents reported.
Aug 29, 2026
Resolved -
We are pleased to confirm that previously delayed imported transaction data files have now been successfully processed.
All associated data is now available as expected.
We apologise for any inconvenience caused and thank you for your patience while we worked to resolve the issue.
Aug 29, 10:51 BST
All associated data is now available as expected.
We apologise for any inconvenience caused and thank you for your patience while we worked to resolve the issue.
Aug 29, 10:51 BST
Investigating -
We are currently experiencing a delay in the processing of transaction data due to transaction files not yet being received.
Our teams are actively investigating and working to restore normal processing.
We apologise for any inconvenience this may cause and will provide a further update once the files have been received and processing has completed.
Aug 29, 07:26 BST
Our teams are actively investigating and working to restore normal processing.
We apologise for any inconvenience this may cause and will provide a further update once the files have been received and processing has completed.
Aug 29, 07:26 BST
Aug 28, 2026
No incidents reported.
Aug 27, 2026
No incidents reported.
Aug 26, 2026
Completed -
The scheduled maintenance has been completed.
Aug 26, 07:00 BST
Aug 26, 07:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 06:00 BST
Aug 26, 06:00 BST
Scheduled -
We will be implementing feature improvements to the papi.conferma.com API on Wednesday, 26 August at 06:00 GMT.
No service impact is expected as a result of this change. However, if you have any questions or concerns, please contact a member of the Conferma team for further information.
Aug 20, 14:26 BST
No service impact is expected as a result of this change. However, if you have any questions or concerns, please contact a member of the Conferma team for further information.
Aug 20, 14:26 BST
Aug 25, 2026
No incidents reported.
Aug 24, 2026
Resolved -
This incident has been resolved.
Aug 24, 08:11 BST
Aug 24, 08:11 BST
Monitoring -
Reporting data has now been successfully re-queued and processing has resumed.
We are currently working through the backlog of reports generated during the disruption. We expect this backlog to clear over the coming hours, with normal reporting service anticipated to be fully restored by the morning.
Our teams will continue to closely monitor the service throughout the weekend to ensure processing continues as expected.
We apologise for any inconvenience caused and thank you for your patience.
Aug 21, 20:47 BST
We are currently working through the backlog of reports generated during the disruption. We expect this backlog to clear over the coming hours, with normal reporting service anticipated to be fully restored by the morning.
Our teams will continue to closely monitor the service throughout the weekend to ensure processing continues as expected.
We apologise for any inconvenience caused and thank you for your patience.
Aug 21, 20:47 BST
Investigating -
We are currently experiencing a delay in the handoff and processing of reporting data.
The affected reports are expected to be re-queued by 22:00 UTC. Our teams are actively working to restore normal processing and minimise any impact.
We will provide a further update as progress is made.
We apologise for any inconvenience caused.
Aug 21, 15:43 BST
The affected reports are expected to be re-queued by 22:00 UTC. Our teams are actively working to restore normal processing and minimise any impact.
We will provide a further update as progress is made.
We apologise for any inconvenience caused.
Aug 21, 15:43 BST
Aug 23, 2026
No incidents reported.
Aug 22, 2026
No incidents reported.