Urgent Notification - InControl - INC000000384611 - Initial / Resolved
Incident Report for Conferma
Resolved
A service disruption has been identified and resolved for InControl for Commercial Payments (ICCP).

To: InControl contacts

Impact Start: 20 April 2024, 08:47 CT (13:47 UTC)
Impact End: 22 April 2024, 02:35 CT (07:35 UTC)

Impact Description: During this impact window, customers may have been unable to access the InControl for Commercial Payments(ICCP) User Interface (UI) in the Member Test Facility (MTF) Environment.

Customer Region Impacted: Global

Mastercard Reference Number: INC000000384611

Communications Reference ID: 188165
Support International: 1-636-722-6176 or 1-636-722-6636

Toll Free:
United States 1-800-999-0363
Canada 1-800-455-9233
Ireland 1-800-818-383
Spanish Language Support: 1-636-722-6292

Europe: 353-1-562-1208

United Kingdom: 0808-234-6126

India: 000-800-440-5196, 000-800-100-1585

customer_support@mastercard.com
Posted Apr 22, 2024 - 17:01 BST