Issue with Super Admin & Admin User Administration Function within Online

Incident Report for Conferma

Resolved

This incident has been resolved.
Posted Mar 24, 2025 - 09:54 GMT

Update

We are continuing to monitor for any further issues.
Posted Mar 21, 2025 - 13:32 GMT

Update

The essential maintenance relating to the issue is now complete, the functionality is now working as expected and we are monitoring the result.
Posted Mar 21, 2025 - 13:31 GMT

Monitoring

We are undertaking some essential maintenance relating to the issue and some users may experience service disruption, some users may be logged out of the system during this period.
Posted Mar 21, 2025 - 13:27 GMT

Update

We are continuing to investigate this issue.
Posted Mar 21, 2025 - 12:54 GMT

Update

We are continuing to investigate this issue.
Posted Mar 21, 2025 - 12:46 GMT

Investigating

We are currently experiencing issues accessing exisiting users accounts and creating new user accounts within Online Administration. Currently Super Admin and Admin Users may have difficulty creating and administering users.
Posted Mar 21, 2025 - 10:30 GMT
This incident affected: Conferma (Conferma Online).