Airplus Deployment Failures

Incident Report for Conferma

Resolved

This incident has been resolved.
Posted Aug 03, 2026 - 14:54 BST

Identified

Hi Team,
The issue causing an increased number of deployment errors impacting AirPlus transactions has now been resolved, and service is operating as expected.

The underlying cause has been identified and addressed. We will continue to monitor the service closely to ensure ongoing stability.

A full Root Cause Analysis (RCA) will be completed and communicated to the relevant stakeholders once the post-incident review has been concluded.
Posted Aug 03, 2026 - 10:38 BST

Investigating

We are currently experiencing an increase in deployment errors impacting AirPlus transactions.
Our teams are actively investigating and working collaboratively with relevant partners to identify the root cause and restore normal service as quickly as possible.
We will provide a further update once more information is available.
Posted Aug 03, 2026 - 08:51 BST