The issue affecting AirPlus deployments has now been resolved.
Between approximately 10:00 BST and 11:20 BST, some customers may have experienced errors when submitting requests via the AirPlus Virtual Card service. The issue was identified as being with the external provider and has since been addressed.
Services have been operating normally following the resolution, and we continue to monitor the situation closely.
Posted Oct 19, 2026 - 13:56 BST
Investigating
Please be aware that we are current seeing failures impacting Airplus deployments.
We are currently investigating an issue affecting requests to the AirPlus Virtual Card service. Some customers may experience errors when submitting requests.
Our teams are actively working with the provider to identify the cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.