Transaction data file processing has now returned to normal, and all delayed imported transaction data files have been successfully processed.
Our teams have completed their investigation and implemented the necessary actions to restore the service. We are continuing to monitor the platform to ensure ongoing stability and performance.
We apologise for any inconvenience caused and thank you for your patience while we worked to resolve this issue.
Posted Sep 10, 2026 - 08:45 BST
Monitoring
We are currently experiencing a delay in the processing of imported transaction data files.
Our teams are actively investigating and working to restore normal processing.
We apologise for any inconvenience this may cause and will provide a further update once processing has completed.