Transaction File Import Delays

Incident Report for Conferma

Resolved

We are pleased to confirm that previously delayed imported transaction data files have now been successfully processed.

All associated data is now available as expected.

We apologise for any inconvenience caused and thank you for your patience while we worked to resolve the issue.

Posted May 14, 2026 - 11:40 BST

Investigating

We are currently experiencing a delay in the processing of imported transaction data files.

Our teams are actively investigating and working to restore normal processing.

We apologise for any inconvenience this may cause and will provide a further update once processing has completed.

Posted May 14, 2026 - 09:10 BST