File Importer Delay Issue

Incident Report for Conferma

Resolved

This incident has been resolved.

Posted Nov 19, 2024 - 08:32 GMT

Monitoring

A fix has been implemented by our technical teams, we are currently working through the back log of files from the 16th November.

Impact : You may experience a short delay viewing transactional data within SNAP.

Posted Nov 18, 2024 - 12:58 GMT

Investigating

We have identified an issue for Conferma File Importer, our technical teams are currently investigating.

You may experience a delay viewing transactional data within Snap Platform.

Updates will be provided as soon as possible.

Posted Nov 18, 2024 - 12:22 GMT

This incident affected: SNAP (SNAP).