American Express vNG API - Intermittent Service Disruption
Incident Report for Conferma
Resolved
This incident has been resolved.
Posted Apr 17, 2024 - 13:25 BST
Update
We are continuing to investigate this issue.
Posted Apr 17, 2024 - 04:58 BST
Investigating
Conferma is currently experiencing intermittent card deployment failures for American Express deployment method vNG API with errors being received from AMEX. This has been raised with American Express for investigation and further updates will be provided.
Posted Apr 17, 2024 - 04:56 BST
This incident affected: Integration (Travelport, Amadeus, Concur, Sabre Virtual Payment, DEEM), API (API (payments)), Conferma (Conferma Online, Conferma App, Control), Hotel Booker (Hotel Booker, Hotel Booker (mobile)), and Banking Partners (American Express).