Update -
Hotel Booker is now serviced and maintained by Sabre – please send support tickets to hotelbooker.support@sabre.com, with the following information and a member of the team will be happy to assist:
Description: Specific details of issue: Impact: Screenshots (where applicable):
Mar 29, 2025 - 11:41 GMT
Scheduled -
From 08:00 GMT on Saturday 29th March Hotel Booker will be serviced and maintained by Sabre.
You can continue to raise support tickets via ServiceNow until 20:00 GMT on Friday 28th March, after this time please send support tickets to hotelbooker.support@sabre.com, with the following information and a member of the team will be happy to assist:
· Description:
· Specific details of issue:
· Impact:
· Screenshots (where applicable):
Mar 24, 2025 - 16:47 GMT
Completed -
The scheduled maintenance has been completed.
Apr 20, 10:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 06:00 BST
Scheduled -
Dear API Partner, There’s maintenance scheduled for APIs you have access to: • Access Online Transactions • Card as a Service • Corporate Credit Cards • Corporate Statements • Virtual Card Payments See the below details for more information. What’s happening We will perform maintenance on our Corporate Cards APIs in the following production environment: • https://apip2.usbank.com
When it's happening Start date / time Sunday, April 20 at 2 a.m. CT End date / time Sunday, April 20 at 6 a.m. CT
What to expect There is no action required from you prior to or during this maintenance activity; however, while maintenance is occurring the API services may be unavailable for up to one hour. Please contact us if you have any questions about this maintenance. Thank you, U.S. Bank | Connected Finance Assistance Center
Apr 16, 09:06 BST
Resolved -
Nothing further observed after 05:50am
Apr 16, 18:46 BST
Investigating -
We have identified a number of failed deployments on the vNG API deployment method. This has been raised to AMEX to investigate.
Apr 16, 05:54 BST